Shipping and Payment Terms

-Snail Tail Inc. guarantees live arrival.  In the rare occurrence of a dead on arrival package, we must be contacted within 24 hours.

-Somebody must be home to accept the package when delivered.  If nobody is there at the time of arrival, all guarantees are void. 

-Adam Weglarz and Snail Tail Inc. reserve the right to refuse business with any individual.

-In the event of a DOA package, credit is normally given.  We reserve the right to not give refunds, but often will.  Shipping costs are not refundable.

-Proof (pictures) of a DOA package is not normally required, but Snail Tail Inc. reserves the right to request it..

-We base shipping charges on a flat rate depending on the price of the order.  In the rare event of slight over charging, it may not be refunded.

-Our primary shipping method is USPS Priority mail (2-3 days) for anything living.  Supplies are shipped USPS Ground (3-5 days).  There are, however, a variety of shipping methods to choose from.

-We only ship the the 48 continental states, Alaska and Hawaii.

-We only ship Monday – Wednesday.  Any orders placed after Wednesday morning will ship the following Monday. Packages normally go out the same or next day. 

-While this is rare, Snail Tail Flies cannot guarantee our Already Producing Fruit Fly Cultures will be producing right out of the box.  However, they will always be further along than regular fruit fly cultures.

Payment Methods We Accept:

-Paypal – Paypal is the easiest and quickest way to pay us. 
-All Major Credit Cards – Payment through credit card is also accepted.
-Cash – If you are picking up an order locally, cash is generally accepted. Call to confirm a time and arrange pickup. -Postal money orders and cashier’s checks – Yes, we do accept them, but no order ships until they are fully cashed.

-Prices on website may not reflect shipping expenses; they will be added during checkout.

-Prices on website does not include tax; this will be calculated upon checkout as well.